YOUR PRIVACY
KTF is committed to protecting the privacy of personal information which the organisation collects, holds and administers. We respect a person’s rights to privacy and we will endeavour at all times to handle personal information in accordance with our Privacy Policy and the Australian Privacy Principles. Individuals are given a choice on how much information is provided to KTF and we collect only information which is needed for our operations. For details, see our Privacy Policy.
transparency statement
Integrity is a core KTF value, committing us to the highest of standards and being open, honest and transparent in our activities.
Our program approach requires that we engage closely, and share information openly, with community members, partner organisations and other key stakeholders in the design, implementation, monitoring and evaluation of our projects. We do this in the spirit of mutual respect and trust.
Our marketing and communications activities are guided by principles of openness, authenticity and empowerment, sharing stories in a way that respects the dignity, values, history, religion, language, and culture of those involved, as guided by our Communications & Media and Ethical Life Stories Policies. Financial information is reported via the website, financial and annual reports. Our Conflict of Interest Policy and procedures operate to identify report and, if necessary, address any potential, perceived or actual conflicts.
We regularly respond to enquiries from supporters, stakeholders, media and the general public, and readily share information on the organisation’s programs, activities and finances.
KTF proactively publishes information, discloses information on request or gives clear reasons for any decision not to disclose (for example, to respect confidentiality or privacy).
We commit to exercising the highest standards of honesty, transparency, and accountability to all KTF stakeholders, our extended KTF family.
Feedback & Complaints
We value the contribution of our supporters, donors and volunteers. If you would like to provide feedback, require information or have a complaint, please let us know. We will respond to your feedback within 24-48 hours. Click here to view our Complaints Policy.
Complaints relating to a breach of the ACFID Code of Conduct can be made to the ACFID Code of Conduct Committee.